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Consider this scenario… (FYI voodooguru is not a real site)
…you have somehow collected 6518 emails in your inbox, of which 4592 are unread and now you are looking for the single one you want (that you saw when it arrived but had no time to deal with then), such as the support email you got 2 days ago regarding an installation problem. Well you have a spare hour and now you are ready to put to good use it’s information and correct your problem…

The list email name of the product is milliondollars@voodooguru.com

First you look under M, but it’s not there. So then you check V but it’s not there either. Then you strain your brain thinking of other possibles such as

support@voodooguru.com
admin@voodooguru.com
helpdesk@voodooguru.com
service@voodooguru.com

Finally you resort to the find feature hoping voodoo is in the email address. It turns out that the from address is Customer Support and the email is under C or that the email address is ryan@voodooguru.com, the name of the help desk technician who is helping you and it’s filed under R.

In the interests of myself, my sanity and the sanity of thousands of people who suffer from emailosis (over stuffed inbox syndrome) - please consider using an initial or word prefix before your descriptive prefix in the email address such as

voodoo-support@voodooguru.com
VGadmin@voodooguru.com
VG-helpdesk@voodooguru.com
vg_service@voodooguru.com
vg-ryan@voodooguru.com

Or with an auto responder address try naming the from field with your site name and then using the specific section

Voodoo Guru Support
Voodoo Guru Recommended Products
Voodoo Guru Help Desk
Voodoo Guru Sales
Voodoo Guru Customer Service

and then all your email addresses will list together when sorted with the FROM field because they’ll be prefixed by the first letter or words of your website . And, yes, I was guilty of doing this too and I wish I had thought about this before I created my own domain email addresses and yes I did make a special trip to aweber just to change all my FROM fields. On a similar theme and because it also helps to advertise …

Use the Email Signature Function

This was one of the emails I found in my inbox while sorting through it.

Name: help@thehelpdesk.us
Subject:help desk registration
————————–
Dear Julie

Thank you for registering to use the online help desk system, should you ever experience any difficulties please login and submit your request and a member of staff will assist you as soon as possible. If the administrator has selected to approve new accounts you should recieve the outcome of your registration shortly

Login Details

Username : julie
Password : (not shown)

Thank you,

PerlDesk
————————–

As you can see, not even in the body of the email is there a clue as to which site or person sent this or what it is for. It’s all too hard for those of us who sign up too often and forget where, when, why and what for. So help us poor memory challenged oldies and add a signature with an url in it to your emails while you’re there, so we can come back to your sites and give you money when you ask for it!

You’ll find signatures under Tools> Options> Signatures in Outlook Express and you can easily create a specific signature in your auto responders and insert them into messages using the signature tag.

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