Usability of a site is of prime importance to its success. There has never been a generation more impatient about waiting for something than this one. There is a glut of websites and blogs to visit, if yours takes too long to load or to give instant gratification – one click and they’re gone forever.
Testing all your links on a new site is tedious and time consuming but as far as I know there is no way around it. So once your site is up, get clicking. Sign up for your own autoresponder course and make sure all the links go where you expect. Click on your navigation links and your Globals and while you’re at it, try and see your own site as a customer does.
If you reach a page and it bores you, think of something to add to it that may entice a customer to either click to something better on your site or engage them sufficiently to stay long enough to see what that page is there for in the first place. A free joke, a block quote such as magazines use, a picture (worth a thousand words), a first paragraph that is a quick anecdote to introduce your topic.
Take another look at your action pages. Is the call to action clear as a bell or a bit muffled under too many blankets of hype. Make notes of improvements you could make. Many top marketers and copywriters are modest about their reputation and attribute their success to this one factor. The fact that they look again and again at the pages and make constant small changes to improve the elements on them.
Many use something called split test software. This is software that enables you to upload say five different versions of the same page into it. These pages will all be reached through one url. When the url is called the software tracks the IP and presents a first page . Should that customer return, he will always be served page 1. When the next customer lands they are given page 2, the next customer gets page 3 etc etc.
They do not usually have radically different pages as their five examples, but rather the same page with one or two element changes. The headline will change, some words in the first paragraph, the placement of a picture, where the first call to action is, whether a video works or not, whether audio is worth adding; these are what are being tested.
When an action is taken on an element on a page you can check your stats to find which version of the page worked for you. In time you will find one page works better than others. This will then become your control page. Sometimes the software can allow you to percentage the pages. By that I mean that you can have it show your control page 40% of the time and you can continue testing each of 2 other pages 20% of the time, and maybe 2 other pages 10% of the time.
How these people find time for all this I don’t know but I do know that research is a key to their success. Wouldn’t it be nice to have staff. Luckily when most people start out they are using pre written pages for their resale products. Many of these have already been tested in this fashion and will convert well for them.
Unfortunately they don’t come with a certificate to say that they have, so many have not been tested and don’t perform well. Its all trial and error and each error costs you. Use your own instincts, if the copy talks to you, if you would be tempted to buy – or did buy – then it will probably work for you without much testing.
If you have written your own page – it might be worth investing in some split test software to get some feedback on its worth. For this to be of use to you , you will need to be able to drive enough visitors to the page to get some results.
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